The DabCredits Rewards Program is our way of rewarding you, our valued customer. By making purchases or completing specific tasks, you can earn DabCredits. And these DabCredits unlock member benefits and can be redeemed for rewards.

• You need to register a Hikeep account to become one of Hikeep's members.
• If you don't have one, register now.
• If you already have an account on https://www.hikeepebike.com/, you can activate or login to your existing account.
• Notice: You cannot earn DabCredits if you're not registered.

No. You can join our DabCredits for free.

No, accounts registered with different email addresses will each have a unique Hikeep Membership ID, and they cannot be merged.

Simply log in on this page to view your membership information.

As a Hikeep member, you can earn DabCredits by completing designated tasks on this page.

Yes. DabCredits for orders placed within 90 days before the official launch of our DabCredits Rewards Program will be automatically added to your account, provided you were logged in to your Hikeep account at the time of purchase. These DabCredits will expire one year later. However, purchases made before you became an DabCredits member are not eligible for credit.

Points are credited to your account based on two types of issuance:

Fast Issuance: After completing specified tasks on the official website, such as registration, subscription or share on facebook etc., the DabCredits will be credited to your account within 24 hours.

Delayed Issuance: For purchases on https://www.hikeepebike.com/, DabCredits will be pending until your order has shipped. These DabCredits will become active as ‘points balance’ 30 days later (the date of issuance is based on the dispatch date of the first product if your order includes multiple items). The number of DabCredits you receive is based on the actual total payment of your qualifying order.

If you have any questions about your membership account, please contact our Customer Service team at support@hikeepebike.com.

You can use your DabCredits to redeem rewards such as coupons, gift cards and products etc. Points are not refundable once they have been redeemed. Please make sure you want to redeem before processing.

For the most part, we offer free shipping for redeemed products. You may need to pay shipping fees for specific products.

No. Please double-check before you confirm the redemption. If products arrive damaged, please contact our Customer Service team at support@hikeepebike.com
within 7 days.

No. Redeemed products will be shipped seperately.