Privacy Policy

1. Introduction Welcome to Hikeep! Your privacy is important to us. This policy outlines how we collect, use, and safeguard your information when you use our e-bikes and related services.

2. Information We Collect
Personal Information: We may collect personal information such as your name, email address, phone number, and shipping address when you make a purchase or register for our services.
Usage Data: We automatically collect data about your interactions with our e-bikes and website, including IP address, browser type, and access times.

3. How We Use Your Information We use your information for various purposes, including:
To process transactions and manage your account
To improve our products and services
To communicate with you about your orders, promotions, and updates
To provide customer support

4. Sharing Your Information We do not sell or rent your personal information to third parties. We may share your information with:
Service providers who assist us in operating our business
Legal authorities if required by law

5. Data Security We take the security of your information seriously. We implement reasonable security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

6. Your Rights You have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us at [insert contact information].

7. Changes to This Policy We may update this privacy policy from time to time. Any changes will be posted on our website with an updated effective date.

8. Contact Us If you have any questions about this privacy policy, please contact us at:

Email: support@hikeepebike.com

Address: 20416 E Walnut Dr. N #2B Diamond Bar CA 91789

Hours: 9 AM - 6 PM (GMT+1 Time), Mon - Fri